Privacy Policy — Northstar Digital

Last updated: July 13, 2026

Information We Collect

When you request an audit or contact us, we collect the information you provide: your name, business name, phone number, and email address.

How We Use Your Information

We use your information solely to schedule and deliver your audit, respond to your inquiries, and — only if you have given express consent — send you text messages about your request or our services.

SMS/Text Messaging Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile opt-in information and consent are never shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Opting Out

You may opt out of text messages at any time by replying STOP. Text HELP for assistance. To have your information removed, email business@northstardigitalmarketing.info.

SMS Opt-In Details

You may opt in to SMS text messages from Northstar Digital by submitting the audit request form on our website and selecting one or both optional consent checkboxes: one for non-marketing messages (audit requests, appointment scheduling, account updates) and one for marketing messages (special offers, discounts, service updates). Consent is not a condition of purchase, and you may submit the form without opting in. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

Cookies & Tracking

Our website may use cookies and similar technologies for basic site functionality and anonymous analytics to understand how visitors use our site. We do not use cookies to sell or share your personal information. You can disable cookies in your browser settings without losing access to our site.

Data Security

We protect your personal information using industry-standard safeguards, including encrypted (HTTPS/SSL) transmission, access controls limiting data access to authorized personnel only, and secure third-party platforms for data storage. We retain your information only as long as needed to provide our services or as required by law.

Contact

Northstar Digital, Beckley, WV · (304) 381-1611 · business@northstardigitalmarketing.info

Terms of Service — Northstar Digital

Last updated: July 13, 2026

SMS Messaging Terms

Program Name: Northstar Digital SMS Notifications.
Program Description: By opting in, you may receive text messages from Northstar Digital regarding your audit request, appointment scheduling, account updates, and — if you separately consent — marketing messages about special offers, discounts, and service updates.
You can cancel the SMS service at any time. Simply reply "STOP". Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: Privacy Policy.
Customer Care: For help, reply HELP to any message, call (304) 381-1611, or email business@northstardigitalmarketing.info.
Message Types: Non-marketing messages (audit requests, appointment scheduling, account updates) and, with separate consent, marketing messages (special offers, discounts, service updates).
Age Restriction: The Northstar Digital SMS program is intended for users aged 18 and older. By opting in to receive text messages, you confirm that you are at least 18 years of age.
Consent: Consent is not a condition of purchase. You may submit the audit request form without opting in to SMS messages.

Services

Northstar Digital provides digital systems, automation, and marketing services for service businesses. Specific engagement terms are set out in individual client agreements.

Contact

Northstar Digital, Beckley, WV · (304) 381-1611 · business@northstardigitalmarketing.info